Day21/Bulk Social Media Downloader

Day21 · Bulk Social Media Downloader

Support

Stuck, or found a bug? Most issues have a quick fix — try the checklist below, and if it doesn't help, email us.

Try this first

  1. Reload and try again

    Reload the page you are downloading from, then trigger the download again.

  2. Check site access

    Click the extension icon and grant access if asked, or review site access in your browser's extension settings.

  3. Check for updates

    Make sure the extension is up to date in your browser's extension manager.

  4. Resume a stopped download

    For big collections that stopped midway, use Resume in the queue panel — it continues from where the download stopped.

Contact us

If the checklist didn't help, email us at

Write to support

What to include

  • What you were trying to download (a post, an album, a profile…).
  • What happened instead, and any error message you saw.
  • Your browser and extension version.

Support is provided on a best-effort basis. Please don't send passwords or personal data — we don't need them.

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